PRIVACY POLICY

Introduction

Sense of home is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information whenyou visit our website  www.senseofhomebedding.com or make a purchase. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: name, address, email address, phone number.
• Account Information: login details, purchase history.
• Payment Information: credit card details, billing address.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: information about how you use our website, products, and services.
• Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Data

• You directly provide us with most of the data we collect. We collect and process data when you:
• Register online or place an order for any of our products.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• Contact us through email, phone, or our contact form.

How We Use Your Data

We use your data to:

• Process your orders and manage your account.
• Provide customer support.
• Deliver marketing communications (with your consent).
• Improve our website, products, and services.
• Comply with legal obligations.

Sharing Your Data

We do not share your personal data with third parties except to provide our services or when we are legally obliged to do so.

This includes:

• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Government bodies that require us to report processing activities.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under data protection laws, you have rights including:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe.